Frequently Asked Questions

donaya helps organizations publish a public website, create a fundraising catalog with projects and products, manage events, and accept supporter payments from one place.

Yes. You can combine project funding, merchandise, ticketed moments, and other support options in one catalog so people understand exactly what they are backing.

• Supporters can visit your public website, read about your mission, and browse your catalog.
• They can contribute to a project, buy a product, or respond to an event invitation depending on what you publish.
• Every action stays tied to the right item, order, or event inside your workspace.

Yes. You can keep your public pages private, share them only by link, or add a password when you want tighter access control for supporters, partners, or invited attendees.

Connect your payout details in the payments area, finish any verification steps that apply to your country, and then publish the catalog items or events you want supporters to use.

donaya lets you decide how fees are handled. Depending on your setup, the organization can absorb the fee, supporters can cover it, or the cost can be shared.

Yes. Choose the country and currency you want to use for payouts and supporter payments. Availability depends on the payout options supported in your region.

Partial support still counts. You receive the valid contributions that were successfully processed, and progress tracking on the item updates to reflect what has already been funded.

Yes. You can publish events, invite attendees, collect RSVP responses, add custom questions, and manage attendance from the same workspace you use for your website and catalog.

Use your public pages, event updates, and follow-up messaging to share milestones, delivery timelines, project progress, or future opportunities to support.

Yes. You can localize supporter-facing content into the supported guest languages and choose which language people see first when they visit your public pages.

Use the help resources in your workspace and the support information on donaya for setup, publishing, payments, and localization guidance.